How it works
From first call to next step.
See how ZEYTA handles a real-world enquiry, from the moment the phone rings to the follow-up.
01 / 05
Customer calls the business
A homeowner rings about a broken boiler while you're on another job.
Incoming call · 18:42
+353 87 ••• 2219
Getting set up
Setup depends on your phone provider. We'll go through it with you rather than promise a set time.
- 01Tell ZEYTA about your business
Services, areas, hours and the questions callers ask.
- 02Agree how calls are handled
Greeting, questions, urgency rules and transfers.
- 03Forward your calls
Keep your number. Calls forward when you're busy or don't answer.
- 04Test, then go live
Ring it yourself, adjust and switch on.
Questions about setup
Can I keep my existing business number?
Yes. You keep your number and forward calls to ZEYTA, either all the time or only when you're busy or don't answer.
How does call forwarding work?
Your phone provider redirects calls to ZEYTA under the conditions you choose, such as when you're busy or don't answer within a few rings. The exact steps depend on your provider, and we'll go through them with you.
What happens with urgent calls?
You set what counts as urgent for your trade. Matching calls are flagged and can be transferred straight to you. ZEYTA never replaces the emergency services.
Can ZEYTA call customers back?
Yes. Callbacks and follow-ups use your plan's minutes and go through your Action Inbox for approval unless you choose otherwise.
Can I control what it says?
Yes. You set your business details, common answers, greeting and rules, including things it must never say, such as unapproved prices.
Does ZEYTA work without my existing CRM?
Yes. ZEYTA includes a lightweight leads pipeline, so you don't need another CRM. External CRM connections are on the roadmap.
Your next customer is calling. Be ready.
Request a demo and we'll reply within 24 hours.