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Every service call, qualified and organised.

Service enquiries, new installations, maintenance visits and urgent breakdowns all need different questions. ZEYTA asks the right ones and keeps every enquiry moving.

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New enquiryJust now
Job
Heat pump suitability enquiry
Property
Detached, c. 2005, oil heating
Urgency
Routine
Next step
Discuss options and survey

Built for hvac & heat pumps businesses in Ireland.

  • Plumbing
  • Heating
  • Electrical
  • HVAC
  • Heat Pumps
  • Property Maintenance
  • Building

Long sales cycles, lots of questions

A heat-pump enquiry is rarely one call. Customers want to understand suitability, they're comparing installers, and you need property details before you can say anything useful.

Useful details to capture

What ZEYTA asks first

You choose the questions. These are a sensible starting point for hvac & heat pumps.

  • Repair or installation
  • System type
  • Property location
  • Preferred contact details

ZEYTA doesn’t troubleshoot systems, size installations, check grant eligibility or give estimates.

  • New project enquiries and maintenance requests are organised differently, so neither gets lost.

  • Collect property type, current system and goals up front, so your callback can move straight to next steps.

  • Follow-up workflows for annual servicing are in development.

How a hvac & heat pumps call goes

An example call with a fictional customer.

  1. 01ZEYTA

    Hi, you've reached Clear Air Heating. How can I help?

  2. 02The caller

    We're thinking about a heat pump but we're not sure our house is suitable.

  3. 03ZEYTA

    That's a common question. Could you tell me the type of house, roughly when it was built and how it's heated now?

  4. 04The caller

    Detached, built around 2005, oil heating at the moment.

See every enquiry in one place

Leads from every call, with the next action waiting for you.

HVAC & Heat Pumps: common questions

Can ZEYTA explain grant schemes to callers?

Only within the information you give it. Grant rules change, so we'd recommend ZEYTA takes the question down and you or your team answer it on the callback.

Does ZEYTA connect to my job management software?

Not yet. Integrations are planned, and we'll list each supported tool clearly once it's available.

Can it handle breakdown calls as well as new enquiries?

Yes. You can tell ZEYTA how to treat breakdowns, including which situations should be flagged as urgent.

Other industries

Keep the phone answered for your hvac & heat pumps business.

Request a demoSee how it works

Request a demo and we'll reply within 24 hours.