Every request sorted, with nothing lost.
Tenants and customers ring about leaks, repairs and access. ZEYTA categorises each request, flags what's urgent and shows you the next action.
- Issue
- Ceiling leak, bathroom
- Caller
- Tenant
- Urgency
- High: active leak
- Next step
- Urgent callback
Built for property maintenance businesses in Ireland.
- Plumbing
- Heating
- Electrical
- HVAC
- Heat Pumps
- Property Maintenance
- Building
Three calls about one leak
A tenant reports water coming through a ceiling. An hour later, the property owner calls to ask what's happening. Then the tenant rings again.
Useful details to capture
What ZEYTA asks first
You choose the questions. These are a sensible starting point for property maintenance.
- Property
- Issue
- Urgency
- Access or contact notes
ZEYTA doesn’t manage work orders or dispatch contractors.
Know whether you're dealing with a tenant, an owner or an agent.
Leaks, lockouts or no heating can be highlighted based on your rules.
Decide which issues need your immediate attention.
How a property maintenance call goes
An example call with a fictional customer.
- 01ZEYTA
Hello, Ridge Property Maintenance. How can I help?
- 02The caller
I'm a tenant at 3 Harbour View. Water is coming through the bathroom ceiling.
- 03ZEYTA
Thanks for letting us know. Is the water still coming through now, and can you turn it off at the stopcock?
- 04The caller
It's slowed down. I'm not sure where the stopcock is.
See every enquiry in one place
Leads from every call, with the next action waiting for you.
Property Maintenance: common questions
Is ZEYTA a property management system?
No. ZEYTA is an AI front desk. It handles calls and organises enquiries. It doesn't manage leases, rent or tenancies.
Can it coordinate contractors for me?
Job coordination and assignment features are planned. Today the focus is on capturing and organising enquiries clearly.
Can tenants and owners be handled differently?
Yes. You can tell ZEYTA to ask different questions depending on who is calling.
Other industries
Keep the phone answered for your property maintenance business.
Request a demo and we'll reply within 24 hours.