AI Receptionist
A receptionist that answers like it works for you.
ZEYTA picks up in your business's name, answers common questions, collects the details you need, flags urgent calls and puts the right ones through to a person.
01
Answers the questions you get every day
Opening hours, the areas you cover, whether you do boiler services. ZEYTA answers from the business information you give it, and only that.
- Answers from your own FAQs
- Says so when it doesn't know
- Takes a message instead of guessing
02
Qualifies before you call back
It asks the questions you'd ask yourself, in a natural order, so the callback starts with the facts.
- Job type and description
- Location and access
- Timing and urgency
- Best number to reach them
03
Knows when a person should take over
You decide what counts as urgent and who it goes to. Urgent calls can be transferred straight away.
- Urgency rules per trade
- Transfers to the right person
- Emergency callers told to ring the emergency services
How AI Receptionist works
Four steps, the same on every call.
- 01Answers on the first ring
Calls forward to ZEYTA when you're busy, out of hours or don't pick up.
- 02Handles routine questions
Hours, areas and services, answered from your approved information.
- 03Captures the enquiry
Name, number, job, location and urgency, saved as a lead.
- 04Routes the rest
Urgent or sensitive calls go to a person; everything else gets a summary.
More of the platform
Frequently asked questions
Will callers know they're talking to AI?
We recommend being upfront, and ZEYTA's greeting can introduce itself as your business's AI assistant. You approve the greeting before it goes live.
What if it doesn't know the answer?
It doesn't guess. It takes a message, tells the caller someone will get back to them and flags the call for you.
Can it transfer calls to me?
Yes. You set which calls should be transferred and to whom, such as urgent jobs or callers who ask for a person.
See AI Receptionist in action.
Request a demo and we'll reply within 24 hours.