
Answer evening and weekend calls without picking up.
After hours, ZEYTA takes the call, sets clear expectations and captures the request for the morning, with urgent calls handled by your rules.
Hi, is anyone there? It's Saturday evening.
You've reached Murphy Plumbing's assistant. The team's back Monday. What's happened?
Dripping tap, not urgent.
Built for Irish trades and field-service businesses.
- Plumbing
- Heating
- Electrical
- HVAC
- Heat Pumps
- Property Maintenance
- Building
Calls don't stop when the van does.
Evenings and weekends bring breakdowns and new enquiries. Without cover they go to voicemail, and often to a competitor.

Every step handled, end to end
How after-hours calls works with ZEYTA.
- 01Call comes in after hours
Your out-of-hours rules apply automatically.
- 02Caller gets a clear answer
ZEYTA explains when someone will be in touch.
- 03Urgent calls escalated
Only the situations you choose wake you up.
- 04Ready for the morning
A tidy list of enquiries waiting for you.
What makes it work
Out-of-hours rules
Different handling for evenings and weekends.
Urgent-only escalation
Decide exactly what's worth a late call.
Morning summary
Overnight enquiries in one list.
Clear expectations
Callers know what happens next.
Example call
How a call might go
A fictional example to show the flow. It isn't a recording of a real customer.
Hi, is anyone there? It's Saturday evening.
You've reached Murphy Plumbing's assistant. The team's back Monday. What's happened?
Dripping tap, not urgent.
No problem. I'll pass it on and someone will ring Monday morning.
Why it matters
Evenings stay yours
Only urgent calls reach you.
No lost weekend leads
Every enquiry is captured.
Professional at all hours
Callers always get an answer.
Frequently asked questions
Is this a 24-hour emergency line?
No. ZEYTA answers and captures requests, and escalates by your rules. It doesn't replace the emergency services.
Can I set different hours?
Yes, including holidays.
More solutions
- AI ReceptionistZEYTA answers your main line, handles routine questions, captures every enquiry and puts urgent calls through to you.Explore
- Lead recoveryCallers who hung up, voicemails nobody returned and enquiries that went quiet get a timely, approved follow-up.Explore
- AI callbacksWhen a new enquiry comes in from your website, an ad or a missed call, ZEYTA can ring back quickly to qualify it, with your approval.Explore
Hear ZEYTA handle after-hours calls.
Request a demo and we'll reply within 24 hours.
