Stay on site. ZEYTA takes the enquiry.
Electricians are regularly on site and can't pick up, or dealing with project enquiries that need qualifying. ZEYTA captures the location, job type, contact details and the follow-up that's needed.
- Job
- EV charger installation
- Property
- Semi-detached, driveway near board
- Urgency
- Routine
- Next step
- Call back to book a survey
Built for electrical businesses in Ireland.
- Plumbing
- Heating
- Electrical
- HVAC
- Heat Pumps
- Property Maintenance
- Building
Site work doesn't wait for the phone
Most electricians can't safely stop work to take a call. By the time you check your phone at lunch, you have missed calls from unknown numbers and voicemails that say little more than 'ring me back'.
Useful details to capture
What ZEYTA asks first
You choose the questions. These are a sensible starting point for electrical.
- Type of work
- Location
- Timing
- Safe route for urgent escalation
ZEYTA doesn’t assess electrical danger, and it never replaces the emergency services or a qualified electrician.
Every enquiry collects the same core details, so you can compare and prioritise quickly.
Power outages or tripping circuits can be highlighted as urgent, based on your rules.
Installation and quote enquiries are grouped so planned work is easy to schedule.
Returning callers can be noted as existing customers so you have context before calling back.
How a electrical call goes
An example call with a fictional customer.
- 01ZEYTA
Hello, Byrne Electrical. How can I help?
- 02The caller
I'd like a quote for an EV charger at home.
- 03ZEYTA
Of course. Is it a house or an apartment, and roughly how far is the parking spot from your fuse board?
- 04The caller
Semi-detached, the driveway is right beside the board.
See every enquiry in one place
Leads from every call, with the next action waiting for you.
Electrical: common questions
Can ZEYTA give technical electrical advice?
No, and it shouldn't. ZEYTA collects information and passes it to you. Any technical or safety advice should come from a qualified electrician.
Can I set different questions for faults and installations?
Yes. You can tell ZEYTA what to ask for different kinds of work, so a fault call and a quote request each get the relevant questions.
What if a caller describes something dangerous?
You can define safety situations that should be flagged as urgent. ZEYTA can also tell callers to contact emergency services where appropriate, based on your instructions.
Other industries
Keep the phone answered for your electrical business.
Request a demo and we'll reply within 24 hours.