Solutions
AI for every call that turns into a job.
The everyday front-desk jobs ZEYTA takes off a busy trades owner's hands, from the first ring to the follow-up.
Search calls, leads, customers…UKUmer KhanZeyta PlumbingLive call
Your AI receptionist is answering on behalf of Zeyta Plumbing.
+353 87 ••• 2219Incoming · 01:42 UrgentHi, you've reached Zeyta Plumbing. How can I help today?
Our boiler's stopped. No heating, and we've a small baby at home.
Sorry to hear that. I'll mark this as urgent. What's the address?
14 Station Road, Maynooth. It's a gas combi.
Thanks. Is this the best number to reach you on?
Captured so far- Name
- Sarah Doyle
- Service
- Boiler repair
- Location
- Maynooth, Co. Kildare
- Urgency
- High: vulnerable occupant
- Callback
- +353 87 ••• 2219
Call rules applied
- No heating + vulnerable occupant → urgent
- Transfer urgent calls to Umer
- Never quote prices on the call
AI Receptionist
The AI receptionist that runs your front desk.
ZEYTA answers your main line, handles routine questions, captures every enquiry and puts urgent calls through to you.
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Search calls, leads, customers…UKUmer KhanZeyta PlumbingCall history
Every call, with a summary, recording and transcript where enabled.
All callsNew leadsUrgentExisting customers+353 87 123 4567New LeadLooking for boiler repair, Naas. Wants quote.2 min+353 1 234 5678Existing CustomerFollow up on previous job. Asked about service.12 min+353 86 765 4321UrgentNo heating, urgent. Transferred to you.18 min+353 83 765 9876New LeadGeneral enquiry about installation.28 min+353 1 890 1234SalesInterested in new boiler. Asked for pricing.32 minCall summary
UrgentNo heating, transferred to Umer
Gas combi stopped this evening. Young child at home. Caller transferred to Umer at 18:42 and a visit was agreed for 20:00.
1:02Transcript
ZEYTA: Hi, you've reached Zeyta Plumbing…
Caller: Our boiler's stopped, there's no heating…
After-hours calls
Answer evening and weekend calls without picking up.
After hours, ZEYTA takes the call, sets clear expectations and captures the request for the morning, with urgent calls handled by your rules.
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Search calls, leads, customers…UKUmer KhanZeyta PlumbingAction Inbox
What needs you next. Nothing goes out to a customer without your OK.
Call Aoife Kelly back about her radiatorSuggested · captured on yesterday's callApprove callbackFollow up on Tom Ryan's boiler quoteQuote sent 3 days ago · no replyApprove follow-upAsk Sarah Doyle for the boiler fault codeText message · needs your OKReview messageHand the Ciara Nolan job to ConorQualified enquiry · booked ThursdayConfirm handoffCallback to Aoife Kelly
ZEYTA will say:
“Hi Aoife, it's Zeyta Plumbing calling back about your radiator. Could you tell me the model, and when suits for a visit this week?”
ApproveEdit firstLead recovery
Win back the enquiries that slipped away.
Callers who hung up, voicemails nobody returned and enquiries that went quiet get a timely, approved follow-up.
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Search calls, leads, customers…UKUmer KhanZeyta PlumbingAction Inbox
What needs you next. Nothing goes out to a customer without your OK.
Call Aoife Kelly back about her radiatorSuggested · captured on yesterday's callApprove callbackFollow up on Tom Ryan's boiler quoteQuote sent 3 days ago · no replyApprove follow-upAsk Sarah Doyle for the boiler fault codeText message · needs your OKReview messageHand the Ciara Nolan job to ConorQualified enquiry · booked ThursdayConfirm handoffCallback to Aoife Kelly
ZEYTA will say:
“Hi Aoife, it's Zeyta Plumbing calling back about your radiator. Could you tell me the model, and when suits for a visit this week?”
ApproveEdit firstAI callbacks (coming soon)
Call new leads back while they're still keen.
When a new enquiry comes in from your website, an ad or a missed call, ZEYTA can ring back quickly to qualify it, with your approval.
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Search calls, leads, customers…UKUmer KhanZeyta PlumbingLeads
Every enquiry from first call to booked job, no separate CRM needed.
New 3
Sarah DoyleUrgentBoiler repair · Maynooth
2 min
Liam ByrneEV charger quote · Naas
28 min
Contacted 2
Aoife KellyRadiator not heating
Today
Mark WalshBathroom refit
Yesterday
Quote sent 2
Tom RyanNew boiler install
3 days
Niamh DalyHeat pump survey
5 days
Booked 1
Ciara NolanAnnual service · Thu
Thu 10:00
Quote follow-ups (coming soon)
Follow up on quotes without chasing anyone.
ZEYTA reminds you, or politely checks in with the customer, when a quote goes quiet. It only ever mentions prices you've approved.
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Search calls, leads, customers…UKUmer KhanZeyta PlumbingBookings
Appointment and inspection requests, synced with Google Calendar if you use it.
Mon 3Tue 4Wed 5Thu 6Fri 7Boiler service
Leixlip · 09:00
Inspection: leak
Celbridge · 12:00
Heat pump survey
Naas · 10:00
Annual service
Ciara Nolan · 09:00
Quote visit
Kilcock · 14:00
New request
Heat pump survey
- Niamh Daly
- Naas, Co. Kildare
- Wed 5, 10:00 (requested)
Confirm bookingSuggest another timeAppointment requests
Turn calls into booked visits and inspections.
ZEYTA captures appointment and inspection requests with a preferred time, then confirms them once you've approved. Optional Google Calendar sync.
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Swipe to see all 6
Every missed call is a customer who rang someone else.
Trades lose work when the phone isn't answered. ZEYTA answers, qualifies and follows up, so the job stays with you.

Built around the conversations trades actually have
Nine everyday jobs ZEYTA handles. Tap Listen on any card to hear how the call goes.
Your next customer is calling. Be ready.
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