Skip to content

Keep working. ZEYTA will answer.

A plumber might be under a sink, driving, mid-installation or dealing with an emergency. ZEYTA answers the call, gathers the important details, tells urgent enquiries apart and helps you follow up.

Request a demoSee how it works
New enquiryJust now
Job
Boiler breakdown, no heating
Urgency
High: vulnerable occupant
Location
Naas, Co. Kildare
Next step
Call back to arrange a visit

Built for plumbing & heating businesses in Ireland.

  • Plumbing
  • Heating
  • Electrical
  • HVAC
  • Heat Pumps
  • Property Maintenance
  • Building

Wet hands, ringing phone

You're halfway through a bathroom refit when your phone goes for the third time in an hour. One is a customer whose boiler has stopped, one wants a quote for a new cylinder and one is a returning customer with a dripping tap.

Useful details to capture

What ZEYTA asks first

You choose the questions. These are a sensible starting point for plumbing & heating.

  • Type of issue
  • Property location
  • Urgency
  • Caller’s name and number

ZEYTA doesn’t diagnose faults, quote work, dispatch an engineer or guarantee an emergency response.

  • Tell ZEYTA what counts as urgent for you, such as active leaks, no heating or no hot water, and those calls are highlighted.

  • Address, boiler make, the symptoms and when they're home. Less back-and-forth when you call back.

  • Installation enquiries and repair calls are organised separately, so planned work doesn't bury emergencies.

  • Every enquiry stays visible in your dashboard until you've dealt with it.

How a plumbing & heating call goes

An example call with a fictional customer.

  1. 01ZEYTA

    Hi, you've reached Murphy Plumbing & Heating. How can I help today?

  2. 02The caller

    Our boiler's stopped and there's no heating. We've a small baby in the house.

  3. 03ZEYTA

    Sorry to hear that. I'll make sure this is marked as urgent. Can I take your address and the best number to reach you?

  4. 04The caller

    14 Station Road, Naas. It's a gas combi, it's showing a fault light.

See every enquiry in one place

Leads from every call, with the next action waiting for you.

Plumbing & Heating: common questions

Can ZEYTA tell a leak from a routine enquiry?

ZEYTA is designed to recognise urgency from what the caller describes, using rules you set. You decide which situations should be flagged, such as active leaks, no heating or no hot water.

Will ZEYTA give out prices for boiler installs?

Only if you want it to. You can keep pricing out of the conversation entirely, or allow it to share prices you've approved.

Does it dispatch someone to an emergency?

No. ZEYTA flags urgent calls and gives you the details. You decide who goes and when.

Other industries

Keep the phone answered for your plumbing & heating business.

Request a demoSee how it works

Request a demo and we'll reply within 24 hours.